The New Avenue Covid-19 Protocol:

• Masks are mandatory for all activity conducted outside of our homes.

• If anyone is notified of potentially being exposed, or has any symptoms, we immediately get tested.

• Our team must stay home and cannot work for a period of time if they have the slightest symptoms of any sickness.

• Our team shall notify all others including clients and co-workers if they are aware of an exposure on their crew or on another jobsite that they've visited.

New Things We are Doing:

Our design-build meetings used to be clients, designer, and builder sitting around your kitchen table for an hour. We stopped this type of meeting in March 2020. We are able to maintain the same level on personal, customized service with a strict commitment to protecting our clients and our team. We have new processes in place.

• Initial consultations are conducted outside, with masks on, and 6' apart.

• If we need to enter your home we ask that you open the windows for ventilation, and we observe the existing conditions as quickly as we can - typically in a few minutes. We document the space by taking lots of photos for future reference.

• We ask that no tenants or additional family members are inside the spaces we will need to enter.

• Initial design sessions are offered on video or phone calls.

• Our remote designers are not travelling during any stay at home orders. We have implemented additional team members to assist with any necessary site measurements or other on site work. This is not impacting design schedules.

What hasn't changed:

• Calls with one of our Directors are still no charge, and they are as safe as possible - it's always a phone or video call.

• Design consultations are happening on schedule, with no delays.

• Permit applications are still being accepted and surprisingly are being reviewed with limited delays.

• Construction is still done by small crews and schedules are only marginally impacted by the pandemic.